team5pm - AI Lead (SAMY backbone)
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AI Lead (SAMY backbone)

  • On-site, Hybrid
    • Cape Town, Western Cape, South Africa
    • Johannesburg, Gauteng, South Africa
    • Amsterdam, Noord-Holland, Netherlands
    +2 more
  • South Africa

If you’re driven by data, motivated by results, we’d love to meet you.

Job description

About the Role

At SAMY x team5pm, we are redefining how brands navigate the social universe. Across the globe we have established workflows for delivering best in class social media services to clients and in these processes, have collected data to support the delivery. AI is now presenting a unique opportunity to lever that data to refine and empower the workflows our industry experts have developed.

As the AI lead, you will spearhead two of our AI initiatives, exploring how our global internal teams can feel empowered by AI whilst finding ways to integrate AI into our client facing servicing offering in ethical and transparent ways that have genuine impact.

At SAMY x team5pm, we have a very balanced take on AI. Some of it is hype, but it is undoubtedly going to transform the social media ecosystems that we work in. We want this role to play a key part in safeguarding how we interface with social media platforms and define new industry standards for how AI can be used in the space.

  • Lead the AI initiatives: Lead our two respective AI initiatives - SAMY Backbone - creating an internal agentic infrastructure to support our core teams. And SAMY OS, a suite of agents dedicated to delivering client facing work across our data, strategy, and studio teams.

    Data Led development: We have a significant amount of data around social media content. Our agents need to be able to inference with that data to ensure any actions our grounded in our known truth.

    Collaborative Innovation: We see generative AI for content creation as a different scope entirely to these initiatives, but there is still room to work with creatives using AI in their work to share learnings and build a collaborative ecosystem.

    Product Integration: Partner with the Data Product Manager to ensure our internal data products lever AI in a robust and rigorous way

    Lead the team: this is the genesis of a new AI division and your chance to grow a small team of specialists and shape our AI roadmap.

Meet SAMY x team5pm


At team5pm we´ve been developing creative content that resonates with target audiences and drives conversions. With deep platform-specific expertise powered by insights into consumer search and viewing behavior, we help brands generate attention, boost preference and achieve results on social media. And SAMY is the global powerhouse leading the evolution of brand communication. We help brands matter in a social-first world through research, creativity, technology, and integrated influencer marketing to deliver impactful, data-driven solutions and drive growth for brands. Together, team5pm and SAMY we partner with leading clients like L'Oréal and Barilla to develop their influencer marketing campaigns. With over 1.000 employees in 15+ offices across 18 countries (Europe, U.S., Latin America and Africa) and operating in 55 markets, SAMY and team5pm serve over 100 leading clients, specializing in award-winning, end-to-end digital campaigns.

Job requirements

KEY REQUIREMENTS

Must Have

  • 3-5 years of experience in a data discipline with the last 2 years experimenting with AI in some degree. We appreciate this is a new area and not asking for you to be someone who has 30 years of ML experience, but you must have a solid foundation in working with structured data and a solid understanding of the high level opportunities and risks that AI brings.

  • Experience working with stakeholders: In order to automate, you need to be able to communicate effectively with end stakeholder to understand their needs and demonstrate how what you build solves them.

  • Social Data Experience: Familiarity with the nuances of social media APIs and the challenges of unstructured data.

  • Leadership Presence: Experience managing or mentoring engineers and the ability to translate technical "blockers" into business solutions.

Good to have

  • Multi-market/multi-language experience and additional European languages (role-dependent).

  • Curiosity for culture and consumer behaviour: actively tracks trends, creator ecosystems, and category signals.

  • Prior experience at a marketing agency


Cultural Fit
Beyond experience, we look for people who truly connect with the way we work. We are kind, friendly and direct, communicating clearly, honestly, and respectfully. We work together based on trust. We collaborate without silos or egos, valuing collective success and recognizing that every idea counts. We give feedback that helps others grow, learning from each other and celebrating progress. We are certainly not perfect, but we take pride in our work, paying attention to detail and committing to excellence. And we take ownership of what we build, showing initiative, responsibility, and delivering real results. We thrive with people who are kind, collaborative, driven by excellence while staying down to earth, and committed to making an impact. If this sounds like you, you’ll thrive at SAMY x Team5pm.


Diversity and Inclusion
At SAMY x team5pm, we believe in real diversity: teams where each person contributes from their uniqueness. We are committed to creating an inclusive, accessible, and barrier-free environment where every voice matters.
We welcome applicants of all abilities and backgrounds. If you need any adjustments during the recruitment process or in your daily work, please let us know. We want you to thrive on an equal footing.

What we offer

  • Global social and environmental activities that allow you to take part in initiatives that create a positive impact under the OWN THE IMPACT framework, connecting with colleagues from around the world and contributing to projects that make a difference.

  • Global Referral Program that lets you refer clients, projects, or teammates, helping SAMY and team5pm grow stronger while earning rewards for your contributions.

  • Mentally feel well: We invest in mental health! Use OpenUp (https://openup.com/nl/) and participate in valuable courses. OpenUp provides quick and approachable access to mental health courses, health checks, interviews and 1-on-1 consultations with a psychologist via phone, chat and video. It is a preventative measure to address mental health issues early on.

  • Learn and grow: Grow personally and professionally, through workshops and inspiring speakers.

  • Having fun: We relax together. Think: iconic theme parties, after-work drinks with our legendary smoke machine and fun trips away.

  • Lunch, snacks & drinks: A fridge well-filled, healthy snacks, delicious coffee and our unforgettable office bar with the signature team5pm beer!

  • Cool gadgets: We make sure you have all the tools to do your work, including a Macbook.

  • From a to b: We make sure you can come to our office smoothly; with travel expenses to and from the office on us!

  • Flexible Working Hours: Promote a healthy work-life balance.

  • Career Growth Opportunities: Access career paths, in-house online training, and the mobility plan to expand beyond local opportunities.

  • Entrepreneurial Ecosystem: Opportunity to actively participate in the creation and growth of new ventures through SAMY Awards and Jaguar Incubator.

Our team5pm core values
It is no coincidence that our name starts with 'team'. We wouldn't be anywhere without you, our talented specialist. You are the backbone of everything we do. We want to help you become the best. And you can only be the best if you can be yourself. This means that we work based on these core values:

Combining these guiding principles with innovative methods, the coolest clients and some occasional fun is what working at team5pm is all about.

or

perks on perks on perks!

Good work and talent needs to be rewarded and recognised. Check out all the extra perks we provide for our talented specialists!